Terms of Use

Effective date: November 12, 2026

Agreement to these terms

These Terms of Use ("Terms") govern your use of www.cleanyourdirtyface.com (the "Site"), which is operated by CYDF Franchise, LLC and its affiliates, including CYDF Foothill LLC ("Clean Your Dirty Face," "we," "us"). By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

About the Site and our studios

The Site provides information about Clean Your Dirty Face services, memberships, products, and studio locations, and links you to booking and payment pages. Most Clean Your Dirty Face studios are independently owned and operated by franchise owners. Studio hours, pricing, promotions, and offerings can vary by location, and the studio you book with is responsible for the services you receive there.

You must be at least 18 to book services or buy a membership. Guests under 18 need a parent or guardian's permission and presence as the studio requires.

Using the Site

You may use the Site for your own personal, non-commercial purposes. You agree not to:

  • Break any law or violate anyone's rights when using the Site.
  • Interfere with the Site or its security, or try to reach parts of it you are not meant to access.
  • Use bots, scrapers, or automated tools to collect content or data from the Site without our written permission.
  • Submit false information, or pretend to be another person.
  • Use the Site to send spam or unwanted promotional messages.
  • Copy or reuse Site content for a commercial purpose without our permission.

We may suspend or block access to the Site for anyone who violates these Terms.

Your submissions

When you send us a message, form entry, review, photo, or other content ("Submissions"), you confirm you have the right to share it. You give us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your Submissions to respond to you and to run and promote our business, and, for photos or testimonials, only with your written permission.

Bookings, memberships, and purchases

Bookings, memberships, and payments are completed on booking and payment pages run by our booking providers (Mindbody, or BackStage at studios that have moved to it) and their payment processors, such as Stripe. The terms shown there and on the page for each service, membership, or gift card apply to your purchase, including pricing, billing, cancellation, rollover, and refund terms. If those terms conflict with these Terms, the specific terms control for that purchase.

Memberships are tied to the studio where you sign up and do not transfer between locations.

Offers and promotions

Promotions, including the first facial offer and promo codes, are subject to the terms shown with each offer. Offers can change or end without notice, cannot be combined unless stated, and may vary by studio. Codes have no cash value.

Health information and results

The Site is for general information and is not medical advice. Content about services, products, and results does not diagnose, treat, or cure any condition. Results vary from person to person, and photos on the Site show individual results that are not guaranteed. Talk with your esthetician or a health professional about any medical concern, allergy, or skin condition before booking a service.

Intellectual property

The Site and everything on it, including text, graphics, logos, photos, videos, product names, and the Clean Your Dirty Face name and speech-bubble logo, belong to us or our licensors and are protected by trademark, copyright, and other laws. These Terms give you no ownership of or right to use our trademarks or content, other than viewing the Site for personal use. You may not use our marks or content without our written permission.

Third-party sites and services

The Site links to and relies on services run by others, including our booking and payment provider, our online store at cleanyourdirtyface.shop, and our franchise site. We do not control those sites and are not responsible for their content, terms, or privacy practices.

Text messages

These terms apply to the Clean Your Dirty Face text messaging program.

Program description. We send appointment confirmations and reminders, membership and billing notices, and replies to your questions. If you separately agree to marketing texts, we also send offers and studio news. Messages come from Clean Your Dirty Face and the studio you book with.

How you opt in. You join by giving us your mobile number and checking a consent box on our website, booking pages, or in-studio forms, or by texting us first. Consent boxes are never pre-checked. Agreeing to marketing texts is not a condition of any purchase.

Message frequency. Message frequency varies.

Cost. Message and data rates may apply.

How to opt out. Reply STOP to any message to cancel. We will send one text confirming you are unsubscribed, and then no more texts unless you opt in again. Reply START to resubscribe.

Help. Reply HELP for help, or contact us at info@cleanyourdirtyface.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.

Disclaimers

The Site and its content are provided "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not promise that the Site will be uninterrupted or error-free, or that studio hours, prices, or offers listed on the Site are always current.

Limitation of liability

To the fullest extent the law allows, Clean Your Dirty Face, its affiliates and franchise owners, and their owners, officers, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Site. Our total liability for any claim related to the Site is limited to $100. Some states do not allow certain limits, so parts of this section may not apply to you.

Indemnification

You agree to defend and hold harmless Clean Your Dirty Face, its affiliates, and franchise owners from claims, losses, and costs, including reasonable attorneys' fees, that come from your misuse of the Site or your violation of these Terms.

Governing law and disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Any dispute about these Terms or the Site will be heard in the state or federal courts located in Salt Lake County, Utah. Nothing here limits any rights you have under consumer protection laws that cannot be waived.

Changes to these terms

We may update these Terms from time to time. We post the updated version on the Site with a new effective date, and your continued use of the Site after that date means you accept the changes.

Contact us

CYDF Franchise, LLC · 1370 S 2100 E, Salt Lake City, UT 84108 · info@cleanyourdirtyface.com